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01-23-2017 08:11 AM
01-23-2017 08:11 AM
HP PROCURVE CRASH
Hello Guys,
Do you have any idea aboout this crash and how to resolve it ?
SubSystem 0 went down: 01/20/17 11:31:18
NMI event SR:0x1000fc01 Task='mTacacsR' Task ID=0x85bb1650 sp:0x85bb1268
SubSystem 0 went down: 01/20/17 11:18:57
NMI event S SR:0x1000fc01 Task='mTacacsR' Task ID=0x85bb1650 sp:0x85bb1380
SubSystem 0 went down: 01/01/90 01:02:42
NMI event SR:0x1000fc01 Task='mTacacsR' Task ID=0x85bb1650 sp:0x85bb12a0
SubSystem 0 went down: 01/19/17 16:11:32
NMI event S SR:0x1000fc01 Task='mTacacsR' Task ID=0x85bba8e0 sp:0x85bba530
Product: ProCurve J9
Name: ProCurve Switch 2610-48
CRASHLogfileshow
...Crash Log File Header..........................
Product: ProCurve J9
Name: ProCurve Switch 2610-48
Date: Nov 25 2013 12:34:52
Build: 811
Version: R.11.107
Directory: /sw/code/build/nemo
CPU: RC32364
crash index = 6
boot type = Hard Boot
willBootType = UNKNOWN BOOT
..................................................
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01-23-2017 12:36 PM - edited 01-24-2017 03:37 AM
01-23-2017 12:36 PM - edited 01-24-2017 03:37 AM
Re: HP PROCURVE CRASH
R.11.107 (Built on 25/11/2013)?
Isn't it a little bit old compared to the current available one?
Did you verified if a similar issue was recognized and fixed on a newer software version (up to current R.11.119, built on 29/07/2016)?
Configuration issues apart it could be something related to firmware (so keeping it up to date can help and should be generally a best practice to follow).
I'm not an HPE Employee