Problem with PSP 8.20 in RHEL servers

[amoralejo]

Hi,

I'm installing RHEL 5.3 in some servers with PSP 8.20 and I'm finding following snmp traps everytime I restart hp-snmp-agents package:

Trap-ID=6022
A non-operational system fan has returned to normal operation.

Trap-ID=6024
A non-operational processor fan has returned to normal operation.

But all fans seems to be working fine. I'm having the problem both in a DL380G4 and DL580G3.

Has anyone seen similar problems???

Best regards,

[Vince Valenti]

Hello,

I'm having the same exact problem on a DL360 G5 running CentOS 5.3. It's emailing the traps to me.

In addition, I can't seem to get the System Management Homepage to work (3.0). I can log in, but I get "No items" in the list. The command-line utility (hpasmcli) works fine.

Thanks,
Vince

[amoralejo]

Hi,

In my case, SMH is working fine, the only problem I've seen so far is the false traps one.

Best regards,

Alfredo

[Scott555]

I'm seeing the exact same thing - RHEL 5.1/OEL 5.3 on bl680c blades.

everything else seems to be working fine; just an annoying false-positive alert

[Robert_Boyd]

Same thing for me with RHEL5 and RHEL4 on DL380-G5 and DL380-G4 servers.

[Peter Lombardo]

I'm also seeing this on DL380s, RHEL 4.8 & PSP 8.2. Looking for a solution.

[amoralejo]

Hi,

It seems that after updating hp-snmp-agents to the latest 8.2.5 package, it works fine.


http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=4004&swLang=8&mode=2&taskId=135&swItem=MTX-9ee433a05b1640a397824036a7


Best regards,

Alfredo

[Allan Harris]

WRT to Vincent's issue, I was experiencing the same problems on all of my x86-64 RHEL5 servers, even after upgrading to PSP 8.31 via SIM and VCA. I had an older server with the same architecture running 8.20 that was running fine. After a comparison of each server's VCAs, it turned out that the "HP System Management Homepage Templates for Linux" package was not appearing against the referenced support pack.

To resolve the issue, I needed to click the link to "show additional items available in the repository", then search for and install "HP System Management Homepage Templates for Linux 8.3.0.9-13 (English (US))". This finally exposed all of the agents' statuses to the SMH, where previously there were no items except the VCA.

I quick inspection of the installed packages showed I had actually deployed hp-smh-templates.noarch. Perhaps the "noarch" suffix indicates why the package doesn't match up against the referenced support pack for 8.31 x64?

Good luck, all - this SIM business is quite a finicky beast...

~Allan