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тАО08-17-2009 03:45 AM
тАО08-17-2009 03:45 AM
I have had a look around and am struggling to find whom or where I need to contact to get this done.
Any help would be appreciated.
Solved! Go to Solution.
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тАО08-17-2009 07:22 AM
тАО08-17-2009 07:22 AM
Re: RDP licences
Can you clarify what you are actually trying to do?
And does your RDP server only have licenses purchased for servers and the licenses purchased from HP?
I wondering if Altiris are missing an "upgrade" sell here.
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тАО08-17-2009 07:42 AM
тАО08-17-2009 07:42 AM
Solutionhttp://h18013.www1.hp.com/products/servers/management/rdp/knowledgebase/00000209.html?jumpid=reg_R1002_USEN
Or
Hewlett-Packard License Center for Europe/Africa:
Phone: (+31-55-543-4642)
Fax: (+31-55-543-4645)
Hours of operation: 9:00 to 18:00 CET
Europe_password@cnd.hp.com
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тАО08-17-2009 07:43 AM
тАО08-17-2009 07:43 AM
Re: RDP licences
Many thanks for the prompt reply, basically what I am trying to do is as follows.
We have an old RDP server (v3.1) which has 2 licences making up 147 nodes. We run in parallel a new RDP server (v3.82) which currently has a licence for 87 nodes.
What I would like to do is take the 2 licence files for 3.1 and the 1 licence file from 3.82, consolidate them and upgrade them so that they are all valid on v3.82.
As mentioned before the process of doing this, was to put together a list of all the licences we bought from HP, e mail them off to Altiris who then would send a single licence file back.
HP is sending me to Altiris, and Altiris have sent me back to HP.
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тАО08-17-2009 08:07 AM
тАО08-17-2009 08:07 AM
Re: RDP licences
think you sent through your second response as I sent my reply, but yeah think webware would now seem to be the place relating to all things licences.
I will take up with these guys and see I get on.
Many thanks for your time