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Smart Update Manager 7.2.0 hung in Scouting

 
SeanOBanion-G1
Occasional Advisor

Smart Update Manager 7.2.0 hung in Scouting

After discovering all nodes in four ranges (four subnets, so each is x.x.x.1 to y.y.y.255), 100 nodes are found, many OA and iLO are identified and in "Ready to start inventory", but some nodes are UNKNOWN and in "Scouting" overnight (over 17 hours).

 

With nodes in Scouting, SUM refuses to shutdown. Since it seems unlikely these wil ever complete, should I fource the SUM engine to exit?

 

I'm running SUM from Service Pack for Prolaint 2015.04 under Windows 7 in a VM.

3 REPLIES 3
Andrew_Haak
Honored Contributor

Re: Smart Update Manager 7.2.0 hung in Scouting

Hello,

This is the HP SIM forum, i think you should try the Proliant forum for SUM questions.
You can find it here : http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264

Kind regards,

Andrew
SeanOBanion-G1
Occasional Advisor

Re: Smart Update Manager 7.2.0 hung in Scouting

Andrew,

 

I've since opened a support ticket when SUM started crashing.

But thanks for the pointer, I might post the result there.

 

 

Sean

Andrew_Haak
Honored Contributor

Re: Smart Update Manager 7.2.0 hung in Scouting

Good luck !
Kind regards,

Andrew