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SmartStart Extended Background Self Test error

 
Michael Rolla
New Member

SmartStart Extended Background Self Test error

DL360 G6
SmartStart 8.7 fails:
Hard Drive 1. Storage Controller in Slot 0 – Extended Background Self Test
Hard Drive 2. Storage Controller in Slot 0 – Extended Background Self Test

The rest of the diags for the disks pass. Only self test fails.

Running SmartStart 8.6 the error received is:
Short Background test fail Error Code F187
Also, other disk test pass.

Any ideas?
6 REPLIES 6
Many2011
New Member

Re: SmartStart Extended Background Self Test error

Hi,

 

I have no solution, I have the exact same situation on 2 HP BL460c G6 CTO Blade OEM where the motherboards where been changed and diagnostic shows everything green except for:

 

Hard Drive 1. Storage Controller in Slot 0 - Extended Background Self Test failed 31 ms
Hard Drive 2. Storage Controller in Slot 0 - Extended Background Self Test failed 31 ms

 

I was googling around what this extended Background Self test is doing and obviously I did not find any informations.

 

Help would be appriciated,

 

thanks in advance

Mike Texter
Valued Contributor

Re: SmartStart Extended Background Self Test error

Same issue on a DL385G5p, running attached to an MSA70 with 2.5" sas drives. I get these failures fairly often when testing drives purchased from vendors.  The drives seem to work fine, but i'm just curious as to what exactly the test tests, or what a failure really means.

Hardware Specialist
Mike Texter
Valued Contributor

Re: SmartStart Extended Background Self Test error

I just discovered that drives running firmware revision HPDB will fail this extended background self test.  For some reason, the automatic firmware update from the Firmware 9.3 DVD failed to update 8 of the 25 drives in my MSA70 shelf.  The other 17 took HPDE.  I'm not sure whether this is due to a manufacturer discrepancy, with some OEM's only allowing certain revisions, (will check on this later)  but it's interesting nonetheless.

 

It simply appears to be a case of some revisions not supporting the extended background self test, and thererfore failing by default.

Hope that helps anyone, i'll try to manually update code on those 8 and update this post again.

Hardware Specialist
Mike Texter
Valued Contributor

Re: SmartStart Extended Background Self Test error

It is, as suspected, based on drive model #'s as to which version of firmware they are allowed. As it turns out, HPDE is compatible only with DG146ABAB4, DG146BB976, DG072ABAB3, AND DG072BB975.
I happened to have exactly 8 drives that were none of these model #'s, and therefore were only allowed to have HPDB, and therefore failed the Extended Background Self test.
Hardware Specialist
Iruka
Occasional Advisor

Re: SmartStart Extended Background Self Test error

Hi i am also facing this issue. Are there any solutions to resolve this?
Server-Support
Super Advisor

Re: SmartStart Extended Background Self Test error

yes me too.

 

SmartStart 8.7b x64 running on HP DL 360 G5

shows the same error message "Storage Controller in Slot 0 Short Background self test failed"

Best regards,