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тАО04-28-2010 11:38 PM
тАО04-28-2010 11:38 PM
SmartStartt 8.40 HP Insight Diagnostics failing.
We have build a server for a customer and I want to test it but the SmartStart diagnostics is failing to load.
The server is a Proliant DL580G5[487363-421] with 4 CPU's and 128GB of memory.
And I am using SS 8.40
The CD will boot, but when I select the option "HP Insight Diagnostics". I will get a browser error.
"Unable to connect"
Firefox can't establish a connection to the server.
I've tried both the x86 and x64 CD's. I have created an USB stick.I have tried other 8.40 boxes but everytime I will get the same error.
Finally I used an SS8.30 and that worked.
So is anyone familiar with this issue ?
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тАО05-26-2010 08:25 AM
тАО05-26-2010 08:25 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
I'm facing the same issue and I have no solution for this.
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тАО06-09-2010 12:34 AM
тАО06-09-2010 12:34 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
Nigel
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тАО06-09-2010 01:31 AM
тАО06-09-2010 01:31 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
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тАО06-09-2010 02:02 AM
тАО06-09-2010 02:02 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
The only connection we make than was an ILO connection.
But I can't recall if we had it connected when we ran the SS8.40 diag util.
But if we get a DL580 again and I encounter the same problem I will make sure it's not connected to netwok.
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тАО06-09-2010 04:42 AM
тАО06-09-2010 04:42 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
In my case this is a blade environment so it's not so easy to remove the nic connections in production situations. Have you found another workaround to this error?
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тАО06-09-2010 04:50 AM
тАО06-09-2010 04:50 AM
Re: SmartStartt 8.40 HP Insight Diagnostics failing.
once the NICs were disconnected it worked a treat.