100% CPU Usage on a windows 2000 server

[James Self]

Bad link Rich

[Basil Vizgin]

James, did you have HP DataProtector (ex OmniBackup) Cell Manager installed on this computer?

[Rich Colbert]

Sorry bout that. Don't know why. The link still works for me. Here's the text:

DESCRIPTION
An HP ProLiant server operating in a Microsoft Windows environment and loading the HP Insight Server Agents for Windows Version 7.40 may experience high CPU utilization, resulting in degraded system performance. CPU utilization may reach 50 to100 percent and remain high on multiprocessor systems. Systems with a single CPU may reach 100 percent.

A call responsible for the memory code initialization process from the Server Agents in PSP 7.40 to the Windows Health driver becomes trapped in an endless loop, causing the processor utilization to rise.

SCOPE
Any ProLiant server running any one of the following Microsoft Windows operating systems and loading the HP Insight Management Agents for Windows Version 7.40.


Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows Server 2003 Web Edition
Microsoft Windows Small Business Server 2003

RESOLUTION
To prevent high CPU utilization from occurring, disable the System Information subagent from the HP Management Agents applet in the Windows Control Panel by performing the following steps:


Launch the HP Management Agents applet located in the Windows Control Panel.
Select the "Services" tab.
Select the "System Information" subagent located in the "Active Agents" panel.
Click the "Remove" button to move the subagent to the "Inactive Agents" panel.
Click OK and exit the HP Management Agents applet.

A future version of the HP Insight Server Agents for Windows will prevent this condition from occurring. This advisory will be updated when additional information becomes available.

[Venkatesh_16]

Hi there James,

100% CPU Usage on Win2k Server
http://www.tek-tips.com/faqs.cfm?fid=3970

Also see if this apply:
http://support.microsoft.com/?kbid=889081

HTH
Venkatesh