1777 Post Error ML370

[Patrick_196]

I have a Proliant ML370 with Smart Array controler 641 and i have this message error:

1777 Slot 4 Drive Array - Proliant Storage enclosure problem detected
Wide SCSI transfert failed
Check SCSI cable

I verify all of my SCSI cable, unplug and plug.
No change.. ???? Anyone have a solution ???
THX

[Oleg Koroz · Accepted solution]

Firstly what you do: take cable to light and look if there any bent pins
What Generation of ML370 you have?
Can you run Firmware Update for Sa 641 and System ROM?
What Hard Drives you use?

Following steps can be moved in the priority as you wish
Clear NVRAM
Pull all drives out, power up see if error 1777 present, if yes
Disconnect SCSI Cable from SCSI backplane, power up ... Yes
Disconnect cable from Controller, power up ... Yes
Move controller to different slot ... Yes
No additional Cards in the other PCI Slot ... Yes
Replace Controller

Generally 1777 caused in 80% by problem with cable, next Firmware or cashed Error
What Cable you use Blue-Gray Twisted?

[Patrick_196]

Firstly what you do: take cable to light and look if there any bent pins
Patrick: The cable is ok

What Generation of ML370 you have?
Patrick: G4

Can you run Firmware Update for Sa 641 and System ROM?

What Hard Drives you use?
HDD SCSI:
3.5 Series
36.4 Gb
15,000 RPM
WIDE ULTRA320 SCSI

Following steps can be moved in the priority as you wish

Pull all drives out, power up see if error 1777 present, if yes
Pat: No error

Disconnect SCSI Cable from SCSI backplane, power up ... Yes
Pat: No error

Disconnect cable from Controller, power up ... Yes
Pat: No error

Move controller to different slot ... Yes
Pat: Controler out of slot 4 and in slot 3 with cable connected YES error is there
No error when cable is disconnected

No additional Cards in the other PCI Slot ... Yes
Pat: No other card
Replace Controller

Generally 1777 caused in 80% by problem with cable, next Firmware or cashed Error
What Cable you use Blue-Gray Twisted?
I pull out all of my drive and the error not appear.

Pat:
The cable is a Blue-Gray twisted.

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