1783-Slot2 Drive Array Controller Failure

[Vu Quoc Viet]

Dear Experts,
I am facing a problem that need your support as below:
Ours server is Proliant ML370.
It indicated "1783-Slot2 Drive Array Controller Failure" after restarting server.
Could any expert help me how to solve this trouble?
Thank for your support,
Kind Regards,
Vu Quoc Viet.

[KarloChacon]

hi Vu

Ml370 G1?

what is the controller you have?

regards

[David Paris_1]

Try to change array controller, by another from the same model.

[Vu Quoc Viet]

Dear Karlo,
Ours server is Proliant ML370 G2 and controller is 5300.
Kind Regards,
Vu Quoc Viet

[KarloChacon · Accepted solution]

hi Vu

check the controller, reseat the controller.
check cables.
try updating the firmware

if those steps dont work replace the controller ASAP.

from here, page 137 ok look for 1783
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00678819/c00678819.pdf

regards

[Vu Quoc Viet]

Dear Karlo,
After checking as your advice, I found out that a harddisk at this slot was fault.
I have change another one then It work now.
Thank for your support,
Kind Regards,
Vu Quoc Viet

[Vu Quoc Viet]

Dear Karlo,
My server have worked well for a week.
Thank you again for your advice.
Kind Regards,
Vu Quoc Viet

[KarloChacon]

Vu Quoc Viet glad to hear that

always here trying to give a little guidance

regards Vu Quoc Viet