1794- Slot 0 Drive Array Array accelator battery charge low

[JEMSHY]

Hi,

I have HP Proliant ML 350 G5, recently change 2 new hard disk and made Rad 1+0  , after that I am geting 2 errors, 

1-  1794- Slot 0 Drive Array Array accelator battery charge low

2- 1720 - Slot 0 Driver Array - S.M.A.R.T. Hard ,Drive detect imminent failure , 

Screen Shot Attached 

Drive error cause of Batter low ?

Kindly respond.

Many Thanks,

Jemshid 

[Jimmy Vance]

Has this server been sitting off in the corner not being used for some time?  Battery low is usually due to not having power for some extended time. Being a G5, the battery might just need to be replaced.  A bad drive generally won't cause a battery low message.

[JEMSHY]

Yes, it was off for 2 days,  and how much cost for battery? 

Both drives are new , so how come it failure? 

Thanks for ur reply

[JEMSHY]

Should I try firmware update?

Could you pls send link todownlod.

thanks

[Jimmy Vance]

Start at the main HPSC page an search for your server model http://h20565.www2.hpe.com/portal/site/hpsc . Drill down to the disk controller firmware

[Jimmy Vance]

if after letting the server run for a few days, if you still get teh low battery warning, you can use PartSurfer to locate the part. http://partsurfer.hpe.com/search.aspx

[JEMSHY]

I have updated firmware -Storage Controller , but still no change ,

when I was using 2 hard disk (Raid 1+0) ,it was showing 1720-Slot 0 Drive Array - S.M.A.R.T. Hard Drive(s) Detect Imminent Failure (Box1: Bay 2)  and Green light on Amber light blinking. I just removed HDD from Bay 1 and keep HDD in Bay 2 only (which was blinking Amber light) so it works properly , no message came , not blinking Amber light its perfect , when I returned the HDD in bay 1 Amber blinking again ... its just brand new HDD.  Any solution ??? 

Many Thanks 

[JEMSHY]

Dear Jummy Vance

 Expecting your valuable response for my above query, thanx