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тАО03-15-2005 02:47 AM
тАО03-15-2005 02:47 AM
17xx-Controller in lock up State
One server gives me the 17xx-Controller in lock up State error message.
The other server attempts to initialize the 5i controller but fails. It is unable to spin up any drives and eventually just sits there with a blinking cursor.
Any ideas on how to proceed? Will replacing the onboard 5i controller cards resolve these problems?
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тАО06-13-2005 04:13 PM
тАО06-13-2005 04:13 PM
Re: 17xx-Controller in lock up State
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тАО06-15-2005 04:33 AM
тАО06-15-2005 04:33 AM
Re: 17xx-Controller in lock up State
Please, any help would be greatly appreciated.
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тАО06-25-2005 01:59 AM
тАО06-25-2005 01:59 AM
Re: 17xx-Controller in lock up State
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тАО06-25-2005 10:00 AM
тАО06-25-2005 10:00 AM
Re: 17xx-Controller in lock up State
The engineer told me that the MSA (which is base on Smart Array technology) does this to protect the disks from being trashed.
I assume you have the latest firmware installed on the controller already ?
At the end it was a known issue (inside HP at least) with the MSA F/W at the time, but one of the disks was a bit suspect.
When the MSA locked up, one of the LED's on one of the 14 disks stayed on. Anyway the engineer swapped the disk, power cycled the MSA and it all came back to life.
Do you have any HDD LED's that stay illuminated when the controller locks up ? If so is it always the same disk ?
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тАО06-26-2005 03:20 AM
тАО06-26-2005 03:20 AM
Re: 17xx-Controller in lock up State
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тАО08-04-2005 09:14 PM
тАО08-04-2005 09:14 PM
Re: 17xx-Controller in lock up State
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тАО10-21-2005 04:28 AM
тАО10-21-2005 04:28 AM
Re: 17xx-Controller in lock up State
1) reseat controller
2) disconnect all scsi cabling
3) attempt a firmware update with the firmware maintenance cd (latest at the moment is 7.4):
http://h18007.www1.hp.com/support/files/server/us/download/23331.html
if those three steps do not make the lock up error go away you have no choice but to replace the controller or systemboard if it is embedded.
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тАО11-19-2005 08:29 PM
тАО11-19-2005 08:29 PM
Re: 17xx-Controller in lock up State
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тАО11-20-2005 12:14 AM
тАО11-20-2005 12:14 AM