ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

1850 wont start -- need help troubleshooting issue.

Michael Herman_1
Occasional Visitor

1850 wont start -- need help troubleshooting issue.

My proliant 1850 died yesterday and I'm not sure what the issue is. When I turn it on, the motherboard lights up for a second...the fans start going....then it shuts off. Two LEDs on the motherboard flash RED.. they are CR511 and CR522.

Anyone have any clues? Thanks in advance.
6 REPLIES
JohnWRuffo
Honored Contributor

Re: 1850 wont start -- need help troubleshooting issue.

Michael:

While the server is open (i.e., top cover off) power on the server and make sure all the fans spin up. You may have a redundant fan or primary fan that has failed. Alternatively, one of the power supplies may have failed.
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Michael Herman_1
Occasional Visitor

Re: 1850 wont start -- need help troubleshooting issue.

Thanks John...Actually..all the fans power up..for that one second... and the power supply fan starts as soon as I plug it in and stays running. I thought it might be the power supply but I'd rather be sure before I spend the money.

Is there a schematic somewhere that would shed some "light" on those LEDs??
JohnWRuffo
Honored Contributor

Re: 1850 wont start -- need help troubleshooting issue.

Unfortuantely, I could not find one in the documentation. Sorry.
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Prashant (I am Back)
Honored Contributor

Re: 1850 wont start -- need help troubleshooting issue.

Hi,

I am attaching a snapshot of layout of board can you point the leds on board
CR511 and CR522.

Regards,
Prashant S.
Nothing is impossible
Michael Herman_1
Occasional Visitor

Re: 1850 wont start -- need help troubleshooting issue.

I've attached the marked-up board jpg for your review. Those are the general areas where the lights flash red.. Thanks
Michael Herman_1
Occasional Visitor

Re: 1850 wont start -- need help troubleshooting issue.

what happened to the jpgs that were attached to this thread?? I get "page can not be found" on both now.

Anyhow. one more thing. on the board near the CR522 LED are the words "ERR PWR". Which indicates a power error but i've switched out the power suppy and the same thing still happens.

I called HP support and they want to charge me $75 to "attempt" to figure out what is wrong. I'm not asking them to buy the parts for me....I just want to know how their system errors out. Those flashing LEDs are there for a reason....Just tell me what needs to be replaced...geez.

Can Anyone shed some light? Thanks.