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1850R won't boot SmartStart 5.5 or floppy drive

rdarlin2
Occasional Advisor

1850R won't boot SmartStart 5.5 or floppy drive

I have a hand-me-down 1850R with a smart-2DH array controller and 3 9.1gb drives. It didn't see a boot disk but the array sees 2 logical drives.

Trying to go to system partition when hitting F10 didn't work, system partition not found.

I went ahead and installed UBUNTU, and partioned the two logical drives that already existed - install went fine until I atempted to reboot without the ubuntu cd. Result=unable to find boot disk.

Decided issue was with system partition, since I could access the array drives successfully.

Smartstart 5.5 would boot to initial .BMP image, drive lights would blink a few times, cd would blink a few times - then everything would stop.

Decided that issue was a bad burn of SS - reburned at 4x but same problem. reseated all cables.

Went to motherboard switches and turned #6 on - rebooted through array config (mem and proc b4 that) - powered down and returned #6 to off. Rebooted and array still sees 2 logical drives but I get following message:
177-Configuration Not Complete
Controller Order Not Setup

Scanning for SCSI Devices... no scsi devices detected

Press "F1" to continue and F10 for system partition utilities.

F10 still doesn't work (no surprise)
F1 with SS IN CD does same thing stopping 15 secs or so after image.
F1 with no CD - gets msg:
Error Booting System Partition
Boot Config diskett from A:

So since I can't get the SS CD to work, I am down to using the SCU diskettes... BUT I can't get the floppy to respond (which has never been bootable).

Can someone help me?
1) unable to boot from floppy.
13 REPLIES
Phil.Howell
Honored Contributor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

In the bios there are settings for "boot order" and "controller order" ; it looks like the latter is not set.
You could also try "erase nvram"
Do you have an ILO port? If so you sould run smartstart from a remote source.
Phil
Chris Rosan2
Frequent Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

I've got some of these (1 is still mission critical in production).

Make sure you've got the latest firmware. I had big issues on one of them a few years ago due to a bad bios version.

It does'nt have ILO. This server is about 10 years old.

I've got a couple here you can have if you want to fly to Melbourne Australia to get them :-)
rdarlin2
Occasional Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Thanks for the reply.

Since I can't get into the system partition I can't change the configuration and boot order.

Anyone have ideas on getting the SS CD to boot the SS CD fully? Any hardware item that could be affecting the CD drive at the initial start of the SS interface... or the SS program access to the array drives at that point?

I'm willing to try just about anything.
Chris Rosan2
Frequent Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

You can also try a slightly older version of smartstart.

Did you verify the MD5 of the smart start download before you burnt it?

rdarlin2
Occasional Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

I looked for the valid checksum on the site but couldn't find it. So I downloaded the .iso a second time for my second attempt to burn (@4x). Did I miss it? Can you point me to it?
rdarlin2
Occasional Advisor
Chris Rosan2
Frequent Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

There are many programs that will tell you the md5 for a file, but i use an explorer plugin available from http://beeblebrox.org. It's called "hashtab" and will be an extra tab when you go to the file properties.

That is assuming you can get the MD5 from HP's website for a download this old.
gregersenj
HPE Pro

Re: 1850R won't boot SmartStart 5.5 or floppy drive

There should be a switch to reset the BIOS setup, check the inside of the cover.

There was a problem with the fw for the TEAC CD drives. Upgrade if needed.
(Choose Win NT 4.0, to find it)
Here's the direct link:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=254604&prodNameId=257743&swEnvOID=24&swLang=8&mode=2&taskId=135&swItem=MTX-UNITY-I9026

Also check out the available tools: ACU, SCU etc is available on floppy, at least if you choose Win NT 4.0 (If you get the floppy to work)
rdarlin2
Occasional Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Chris: Yes, I'd need the Cksum from HP - but I don't see that on their site. See the URL I posted above where I downloaded the .iso image.

gregersenj: I used the 'clear NVRAM' switch #6 referenced above - it didn't completely clear configuration, as the array still sees the 2 logical drives - but it didn't help my problem with not being able to boot from Floppy (so I could use the SCU diskettes). Thanks for the link to the CD ROmpak - will try it if I can ever get the floppy to be recognized.
Phil.Howell
Honored Contributor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Why don't you make a dos boot cd and include the array controller and scsi drivers from
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=257743&prodTypeId=15351&prodSeriesId=254604&swLang=8&taskId=135&swEnvOID=14
alternatively a boot cd of the vintage of redhat 7 may work?
rdarlin2
Occasional Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Phil - you are brilliant!

While I can't boot from floppy (hence this posting)... I can try and take the SCU diskettes and make a bootable CD - no SS executable to fail on. This at least may get me a clear configuration... if this works I can eiher fix the boot order or do the array config on CD as well. Always assuming the CD boot problem I have is due to the CD not running the smartstart executable. (It did run the UBUNTU install CD).

Will adv.
rdarlin2
Occasional Advisor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Changed CD drive with another from an 1850R - same error. Changed Floppy drive from another 1850R - still not bootable.

In fact, I put disk 1 of the SCU set of 4 onto a bootable CD, and was able to set the boot order to force boot from A: first. The floppy just isn't being accessed. All cables look good and reseated. Must be a Motherboard problem.

While I was able to get diskette 1 of the SCU set onto a boot cd.. I was unable to get the system to read diskette 2-4 from cd. Does anyone have an idea on how to do that? If I can get the SCU loaded I can get this thing working.

How can I create a CD or CD-set of SCU diskettes?
Unclown
Occasional Visitor

Re: 1850R won't boot SmartStart 5.5 or floppy drive

Currently I'm mucking round with an 1850R, was trying to get Ubuntu to install on it, but gave up (may have been to do with me trying to get a PCI USB2.0 4-port card/2-Port PCI SATA card and a Reaktek? 8169? (Gigabit) NIC.
Have removed all cards except SATA and NIC).


To your problem:


Look at user diagram on underneath of top cover.
I think it is SW6? (on mobo behind FDD/CD-ROM).
You need to change the jumper (No. 4 IIRC) to ON (Floppy Override) - I found this by accident - couldn't find anything to change floppy boot in BIOS, but this appears to do the trick.

HTH.

P.S: Let me know how you get on with installing Ubuntu - might give it another go...