226 Power Fault Detected Embedded Storage Controller

[Heckdanouth]

Hello,

Recently acquired & setup a DL360p G8. At first boot the system posted corrected.
After a reboot the system now gives
226 Power Fault Detected Embedded Storage Controller.
Is someone able to decode this error?
ILO error code:

XR: 20 00 MID: FF 0D FC 06 FF FF 2F 2F 0C 0C 44 3F 00 00 40 00 82 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

[Suman_1978]

Hi,

A similar issue is discussed here in this post.

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/Controller-not-connected-and-i-have-the-error-226-Power-fault/td-p/7085177

As per the error, this is what is expected to be done.
https://techlibrary.hpe.com/docs/iss/shared/error_gen9/GUID-25759D26-F690-458D-A401-878848B26D15.html

226-Power fault detected – Embedded storage controller

Symptom

226-Power fault detected – Embedded storage controller.

Cause

The storage controller is not fully seated.

Action

Do one of the following:

• If the storage controller is embedded on the system board, contact Hewlett Packard Enterprise support.
• If the storage controller is on a removable board, locate and reseat the indicated storage controller option.

Thank You!
https://support.hpe.com/hpesc/public/home

[Heckdanouth]

Hello, thank you for the swift response!
The controller is embedded in the main board, and system is not under warranty.

When I first posted the system it started normal, but shutdown due to incorrect fan configuration(was missing 2 fans), after installing the two fans I am now met with this error.

I tried the #6 dip switch reset, disconnecting the backplane completely, and bringing it to a minimum configuration, but have not yet tried a different cpu, or powersupply.

Would you recommend the system board be replaced at this point?

[SanjeevGoyal]

Hello,

I would suggest you update the server from the latest bios and ILO firmware and Storage controller firmware.

Share the latest IML error after update, if the issue still persist.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[Heckdanouth]

Hello,

issue still persists, error code XR: 20 00 MID: FF 0D FC 06 FF FF 2F 2F 0C 0C 44 3F 00 00 40 00 82 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

I tried SPP 2017.04.0 , as seen here

unfortantely It did not update any storage controller just ILO and the nic.

Large image in spolier of IML log

Spoiler

[SanjeevGoyal]

Hello,

Thank you for sharing the information.

SAS hard disk backplane needs to replace.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[Heckdanouth]

Hello, thank you for the response!

I have disconnected the SAS backplane completely from the system at this point.

I have 1 E2630 CPU, headsink, 8GB, 460W, 8 fans, 2gb cache, pcie riser,  and nothing else plugged into the system board and still creates this error.

I have tried many different part configurations with what I have, some such as removing the pcie riser, swapping the psu, the cpu, different ram, and no backplane powered/plugged in.

I am currently awaiting a system board so I can test that as it seems to be my only solution.

[SanjeevGoyal]

Hello,

Thank you your update.

I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,