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03-14-2009 12:20 PM
03-14-2009 12:20 PM
3 new 146 Gb drives not reconized
I've recently buy 3 new 418367-B21 HP 146GB 3G SAS 10K SFF Dual Port Hard Drive to add it on a DLS 380 G5 server.
This server have HP Smart Array P400/512 MB BBWC Controller
Drives are installed in the server like this :
BAY 1
36GB 3G SAS 15K SP
Model = DG036A8B53
--
BAY 2
36GB 3G SAS 15K SP
Model = DG036A8B53
--
BAY 3
146GB 3G SAS 10K SP
Model = DG146ABAB4
--
BAY 4
146GB 3G SAS 10K SP
Model = DG146ABAB4
--
BAY 5
146GB 3G SAS 10K SP
Model = DG146ABAB4
--
BAY 6
146GB 3G SAS 10K DP => 1st NEW DRIVE
Model = DG146ABB976
--
BAY 7
146GB 3G SAS 10K DP => 2ndNEW DRIVE
Model = DG146ABB976
--
BAY 8
146GB 3G SAS 10K DP => 3rd NEW DRIVE
Model = DG146ABB976
Regarding DL380 quick speck my configuration is supported
http://h18004.www1.hp.com/products/quickspecs/12477_na/12477_na.html#Storage.htm
After adding the 3 drivers they comme autoamticaly to failed (the amber LED on the front of each new disk illuminates) and the disk are not visible on Array configuration Utility.
I have updated P400 firmware to the latest.
Does anyone have an idea ?
Regards
Aurélien
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03-15-2009 10:09 PM
03-15-2009 10:09 PM
Re: 3 new 146 Gb drives not reconized
And only after we unplug all power cable (ilO turn off), and turn on server again, HDDs was reconized.
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03-16-2009 01:30 AM
03-16-2009 01:30 AM
Re: 3 new 146 Gb drives not reconized
I've powered of and unplugged all cables for 5 mins 3 times. Not effect :-((
Aurélien
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03-23-2009 02:48 AM
03-23-2009 02:48 AM
Re: 3 new 146 Gb drives not reconized
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03-23-2009 06:08 PM
03-23-2009 06:08 PM
Re: 3 new 146 Gb drives not reconized
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03-24-2009 03:09 AM
03-24-2009 03:09 AM
Re: 3 new 146 Gb drives not reconized
I found the following hp support document but according to it the hdd model DG146ABB976 should not be affected.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1121516&prodTypeId=15351&prodSeriesId=1121516&objectID=c01186030
Have you tried clearing the NVRAM on the server?
Regards,
Shiraj