3019-Server Platform Services Firmware in Recovery Mode.

[amroelgam]

3019-Server Platform Services Firmware in Recovery Mode

Symptom

3019-Server Platform Services Firmware in Recovery Mode. SPS firmware image is corrupted. -System Halted!

Cause

The SPS firmware image is corrupted.

Action

Update the Server Platform Services firmware.

[Torsten.]

What server model?

[amroelgam]

HP DL380 G10

[DANDKS]

Greetings.

Please update/reinstall the SPS firmware. Download link below.

OS Independant - https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1010026819&swItemId=MTX_7c14bc5f198a4761bb70335faa&swEnvOid=4184#tab-history

Linux - https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1010026819&swItemId=MTX_07edc884446f45008906149246&swEnvOid=4184#tab-history

Windows - https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1010026819&swItemId=MTX_9114c1d39fb74fa88ddfd82568&swEnvOid=4184#tab-history

Thank you

I work for HPE

[Torsten.]

Please read the instructions carefully:

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1010026819&swItemId=MTX_7c14bc5f198a4761bb70335faa&swEnvOid=4184#tab2

[Michael Nordsven]

I had the same issue.  The firmware never helped, but swapping the processor out did.

[Michael Nordsven]

Swapping out the processor worked for me as updating the firmware came up with the same issue

[tidyandy]

Ive just bricked 3x DL360 G10s with this issue. 

I resolved by logging into ilo web interface, with server power off

Firmware & OS Software > 

deleting all items from the ilo installation queue

deleting all items from ilo repository

download  SPSGen10_04.00.04.288.signed.bin from  https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX-7c14bc5f198a4761bb70335faa#tab2

(CHECK THE SHA256 sig as mine was corrupt initally)

Upload  the SPSGen10_04.00.04.288.signed.bin into the llo repository

Apply update to que. (note server power state must be off for this to work)

1 of my severs had to pull power leads to recover, other 2 ok. 

Hope this helps someone else.

[PetrG]

Thanks it helped

[Adewunmi]

I have HP proliant ML110 and is given the error Re: 3019-Server Platform Services Firmware in Recovery Mode.

There is no IP address on my ILO. I tried to enter into BIOS setting to by pressing f8 or f10 to assign ip address to the ILO and update my firmware but was unable to enter BIOS.

please i need your assistance