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312-HP Smart Storage Battery 1 Failure

 
FAZALUR-UAE
Occasional Visitor

312-HP Smart Storage Battery 1 Failure

we’ve using HP Proliant ML350 Gen9 servers from 3 years for a Shop with Windows Server 2012 and from 2 days we are facing high Fan speed (and noise). Every few minutes the server's fans are running at high speed

I have restarted the Server and found Errors detected while Booting in Syatem Health.


[configuration required] system BIOS --> 312-HP Smart Storage Battery 1 Failure

[Healthy] Embedded : iLO 4 Function 2 Devices

[Healthy] Embedded RAID 1 : Smart Array P440ar Controller
 
Kindly Suggest. 

Any advice?

Thank you in advance.

 

3 REPLIES 3
BPSingh
HPE Pro

Re: 312-HP Smart Storage Battery 1 Failure

Greetings!

Please update iLO and BIOS as recommended in the below mentioned advisory.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c05175070

If the issue persists, then one of the following could be the cause.

-> The HPE Smart Storage battery is not installed correctly.
-> The HPE Smart Storage battery is degraded or has failed.

https://techlibrary.hpe.com/docs/iss/shared/gen9/error/Advanced/Content/231494.htm

 

I am an HPE employee
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FAZALUR-UAE
Occasional Visitor

Re: 312-HP Smart Storage Battery 1 Failure

Oops! We can’t find that page. 

Vajith V
Moderator

Re: 312-HP Smart Storage Battery 1 Failure

@FAZALUR-UAE 

Sorry for the trouble, above URLs ended with a space and it has been fixed. You can access the support pages now.

Thanks,
Vajith

I am an HPE employee
Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise

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