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360G2 + PCI KVM + SmartStart 5.3

Ayman Altounji
Valued Contributor

360G2 + PCI KVM + SmartStart 5.3

I'm unable to boot off the smartstart 5.3 cd on my new 360G2. The server is the 2nd and last server in the pci kvm chain. After the logo screen the server just stops on a black screen. Keyboard and mouse input is lost, and the pci kvm crashes, as I cannot get the osd up. Power of the server bings up the osd, so I can select the other server, but I get no keyboard mouse input and have to reboot this server too (the managment one).
2 REPLIES
Sunil Jerath
Honored Contributor

Re: 360G2 + PCI KVM + SmartStart 5.3

Hello,
Did u try setting up your server with the KCM Switch?? If not then please connect the key board and mouse directly to the server. For further technical assistance please contact our Tech Support at 1-800-OK-compaq.

Regards,
Ayman Altounji
Valued Contributor

Re: 360G2 + PCI KVM + SmartStart 5.3

This is a PCI KVM card firmware issue. Updated the managment and all remote cards with the latest firmware and it works fine. None of these issues are actually mentioned in the firmware fix though!

There is still the issue, that if the KVM locks up, there is no way to reset it without powering off the management card server.