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380g5 cannot boot after install secure path4.0c

mengxuan
Occasional Contributor

380g5 cannot boot after install secure path4.0c

dear all,
msa1500cs+380g5 with E200raid card+FCA2214HBAx2,4/8 fibre switch,i install secure path 4.0c on windows enterprise 2003 in serverDL380g5.....
after intalling finished ,the windows cannot boot,dispear windows logo...halt.
but another DL380G3 with FCA2214 and smartarray 5i is good.

can help me ??
4 REPLIES
John Kufrovich
Honored Contributor

Re: 380g5 cannot boot after install secure path4.0c

Just a couple of suggestions.

MSA FW ver?

Instead of Secure Path, have you tried Basic MPIO.
Have you tried verbosing the Windows startup to determine if it happens during HBA driver load or Secure Path.
John Kufrovich
Honored Contributor

Re: 380g5 cannot boot after install secure path4.0c

A couple of more thoughts,
Have you tried removing the redundant side, just remove the FC cable.

Can you supply the MSA cli output >show tech_support

Regards,
Luk Vandenbussche
Honored Contributor

Re: 380g5 cannot boot after install secure path4.0c

Hi,

Remove both fiber cables.
Check if you can boot the server.
Uninstall securepath
check all your firmware versions before you reinstall securepath.
mengxuan
Occasional Contributor

Re: 380g5 cannot boot after install secure path4.0c

thanks lot..
when i install secure path and hba ,windows can boot,,if i install secure path manager4.0c sp2,windows can not boot ....

today i will try windows sp1,,,