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431 controller gone after SP5 install

Ayman Altounji
Valued Contributor

431 controller gone after SP5 install

I have a 431 controller connected to a 43xx storage enclosure that comprises my raid 5 set. After installing service pack 5, I rebooted and now the OS can't see the 431 controller anymore, therefore my raid 5 set is gone. Anyone have any ideas?
Thanks
Tom
1 REPLY
Ayman Altounji
Valued Contributor

Re: 431 controller gone after SP5 install

Was the Compaq NTSSD's reapplied right after the Svcpaq 5? If not, reapply the Compaq NTSSD's ver 2.20a (sp14408-file ver.) at www.compaq.com/support/files/allsp.html. Check firmware on sysboard sp17272.exe ver 4.07, 431 Array ctlr(sp12986) ver 1.18 and latest SCU 2.54A sp16319 or prev ver sp14381 ver 2.53A.