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532 Array controller lockup

Morgan_11
Occasional Visitor

532 Array controller lockup

Hi.I have a customer who is running a Proliant ML350 G2 machine with a Smart Array 532 controller.There seems to be a problem in that when the machine is booted it gives a 17XX error stating that there is a bios/controller lock on that Array controller.After a bit of pressing he told me that they were attempting to upgrade the firmware on the controller with Smart Start 6.40 (which was unsuccessful) and after rebooting the machine the above mentioned error occured.He also said that when the machine is now booted into Smart Start, it shows that there is no mass storage (raid controller) available.Any thoughts? Thanks
2 REPLIES
Stephen Grimmer
Trusted Contributor

Re: 532 Array controller lockup

You need a new 532 controller.
Morgan_11
Occasional Visitor

Re: 532 Array controller lockup

That's what I thought. I have a feeling that the user downed the machine while the firmware was upgrading.Thanks