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663201-B21 or 663202-B21 rack rails for DL320e G8 v2

TedT535
Occasional Contributor

663201-B21 or 663202-B21 rack rails for DL320e G8 v2

I have called HP about 12 times to try and figure out what rack rails are for my DL320e G8 V2 server I just purchased.  Their website lists each one on 2 different webpages.  The unit I have is the starter model, it has 2 large format drives.  Maybe these are interchangeable and I am concerned about nothing but would like to not waste time returnign a wrong purchase.

 

The 663201-B21 is for SFF and 663202-B21 for LFF, though I see no diferenc ein the serevr mouting if this refers to hard drive types.

 

Frankly, every department at HP has no clue.  Sales, tech support, customer service.  ANd most, can't speak english.  Truly disappointing.  Not sure I would buy another HP.

 

Also, HP lists 3 kinds of 4G memory.  I purchased a none HP brand and it is not booting so I guess I need to knwo the exact part number.

 

Thanks for any help.

 

 

1 REPLY
Murali_V
HPE Pro

Re: 663201-B21 or 663202-B21 rack rails for DL320e G8 v2

Hi,

 

663201-B21 (HP 1U Small Form Factor Ball Bearing Gen8 Rail Kit ) is correct rail kit for DL320e Gen8 v2.

 

Same listed in HP ProLiant DL320e Gen8 v2 Server - Option Parts page:

http://h20565.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03800136

 

Regards,

Murali V

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