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6G Disk detected as 3G by P410i controller

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mbocos
Advisor

6G Disk detected as 3G by P410i controller

Hello, I have a DL380G6 with a SmartArray P410i (Firmware recently updated to 2.74), When look for it at system Management Homepage, its attached phisical drives (HP EG0146FAWHU and HP EH0146FAWJB) both 6G drives shown a negotiated Link rate of 3Gbit.

Controller supports 6G, 6G drives...
¿why dont uses a 6G Negotiated Link Rate. ?

Please, if someone know anything about this, tell me...

27 REPLIES
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

I found a support document that tell minimum firmware versions for 6Gb drives, but I have all requiered versions up to date.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01863230

Any idea?

Markus M.
Trusted Contributor
Solution

Re: 6G Disk detected as 3G by P410i controller


Hi,

As these disks are "just" sata the max. speed is 3G.
But check the entry below "Negotiated Link Rate".
For me it says : "Phy Count: 2"

And also the product descriptions says:

"hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 10,000 RPM, 6Gb/sec transfer rate"

The key is "dual port"...

And this is how you get the 6G..

kind regards
markus
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Hi Markus, thanks for your reply, the disks im using are "dual port" and 6Gb capable.

At least it says the management homepage,ADU and product specs I think.

It may be something else...
Markus M.
Trusted Contributor

Re: 6G Disk detected as 3G by P410i controller


Hi again,

i think you missunderstood me; or my wording was false

Fact is:
- the discs are "normal" sata discs
and
- maximum sata speed is 3Gb/s

The bandwidth of 6Gb/s are available because there are TWO sata connections to the drive (dual port).
So in fact you have 2*3Gb/s = 6Gb/s

As already written: check the "Phy. Connection" entry, if you have a "2", you have your 6Gb/s...

regards
Markus
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Thanks a lot Markus, you was Right, At phisical view on ACU I Select a disk and It tells 2 PHYsical connections, but below a field tell Transfer Speed: PHY1:3,0 Gbps, PHY2:Unknown

Then, I think its running using only one physical connection.

But the Drive cage support 6G and controller too, so I dont know where is the problem...

cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

>(Firmware recently updated to 2.74)...

Did you upgrade ALL of the required firmware in the system or just the controller?

- Controller
- Backplane
- iLO2

If all of the requirement have been met AND you have the correct drives then the system will realize the maximum speeds as designed.

146GB 6G drive model numbers:
HP 146GB 6G SAS 15K SFF (2.5-inch) Dual Port Enterprise 3yr Warranty Hard Drive 512547-B21
HP 146GB 6G SAS 10K SFF (2.5-inch) Dual Port Enterprise 3yr Warranty Hard Drive 507125-B21
HP 146GB 6G SAS 10K SFF (2.5-inch) Non-hot Plug Dual Port ENT 3y Wty Hard Drive 537807-B21


http://h18000.www1.hp.com/products/quickspecs/12244_na/12244_na.html

Verify your drive part numbers.

Rgds,
Markus M.
Trusted Contributor

Re: 6G Disk detected as 3G by P410i controller


Hi again,

please provide the hdd part number, not the serial... Just to be sure..


These are the firmware versions running fine for me:

P410i 2.74
HDD HPDA
Server 2009.10.01
(ILO 1.80)

regards
Fran Garcia
Frequent Advisor

Re: 6G Disk detected as 3G by P410i controller

Just a quick thought... you might also need to update the DISK firmware :-) . Try looking for the model number of your disks and updated firmware.
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Many thanks for the reply and sorry for delay answering. I have the following Firmwares:

Smart Array P410i: 2.74
ILO Firmware: 1.80
and at this moment dont remember where I can see drive cage firmware, but I saw it past week and was 1.16 I think, the requiered one.


My hard drives partnumbers:
RAID1 507125-B21 x 2 Uds (Firmware HPDD)
(One drive have a HPD5 firmware)
RAID5 512547-B21 x 3 Uds (Firmware HPDD)

My HP server partnumber is 491316-421, its a a performance model so I think It may be enought to run at 6G, at least specs of parts says that.

Many thanks

mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Any other Idea?

cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

Can you post the full ADU report here?

Rgds,
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

Also can you post the complete drive model and part numbers on ALL the labels from all of your disks?
Model:
Part/Assembly Number:
Option Number:
Spare Number:


Something isn't making sense based upon the Model number and part numbers you posted. There was one hit on the web for one of your drives and it isn't indicating 6G:

Description


Model Number(s): EG0146FAWHU
Part/Assembly Number(s): 507129-002
Option/Retail Part Number: 431958-B21
Spare Number(s): 432320-001
Specification



HP 146GB 3G SAS 10K SFF

DP ENT HDD
146GB 3G 10K
Capacity
146,815,737,856

Height
0.63 in (16.0 mm)


Width
3.1 in (78.7 mm)


Depth
5.45 in (138.4 mm)

Interface
SAS


Transfer Rate Synchronous (Maximum)
3 Gb/sec



mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Thanks for your replies, I attached full ADU report.
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

We can't open the file.

Please rename the file extension .Zip or .ZIP (not .zip). For some reason this forum has problems opening files with lower-case zip extensions.


Rgds,

mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Try with Firefox, me open it with public access (before login).
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

With uppercase extension.
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

Was the iLO upgraded to 1.80 before or after the P410i?

Did you use the Firmware Maintenance CD to do the upgrades?

Rgds,
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

ILO has already the requiered version from factory, so I update Smart Array after ILO.

cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

Good, so we can assume that the SAS backplanes are at the required 1.16 minimum version? If you used the Latest Firmware CD to do the update then everything should be able to use 6G.

Does the DG0146FARVU drive at Physical Drive 1I:1:2 show the correct negotiated link speed of 6GB?

Rgds,
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

No, I take firmwares from hp with windows flash tool
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

HP states to reflash/check using the Firmware CD Version 8.60 or later to ensure that the components (including SAS backplane) are at the minimum required versions.

According to the release notes, there was a problem with earlier flash versions that may have prevented the system from updating properly.

Rgds,
mbocos
Advisor

Re: 6G Disk detected as 3G by P410i controller

Ok, I will update the server booting from with Firmware CD and will give you feedback
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

> Thanks for your replies...

Points are always welcomed ;-)

Best Regards,
cnb
Honored Contributor

Re: 6G Disk detected as 3G by P410i controller

Any luck?