7.30 Firmware Maintenance CD generates seg fault

[Chris Hatch]

I am attempting to update the firmware on Smart Array controllers in ProLiant ML370G2 server. I downloaded the 7.30 firmware maintenance CD iso image. The CD runs fine in a ML350 G2 running Windows 2000, it has failed to run on any of the ML370 G2 servers I have tried. Soon after Loading Drivers is displayed there is an error displayed on screen, "/ram/dev/load: line5: 204 Segmentation fault" it gets hard to read because of wrapping but it appears that the text that follows is insmod aic7xxx> /dev/null2"

System is running NetWare 6.5 sp 3, cd is being loaded from cold power up. Any ideas?

-Chris.

[Sean Marshall_1]

Check to ensure the memory is seated correctly - also make sure it is HP memory. If it is all HP try to reduce the memory to the minimum config and swap the memory around. I suspect that the Seg is caused by either faulty ram or unseated ram

[Chris Hatch]

Thanks for your response.
This on a box with Kingston RAM + HP/Compaq ram. I have actually tried this now on 5 different ML 370 G2 boxes. I have tried taking out non compaq RAM without any change. These were all originally setup with SmartStart CD. I can run Smart Start 6.40 but not 7.0 and not 7.20 or 7.30. I have unseated and re-seated the ram without any change. All of these have RemoteInsight Boards. I have also tried removing the RemoteInsightBoards, (Lights Out EditionII) without any change.)

[James Ayvaz]

Try this and see if it works.


At the "Loading ProLiant Maintenance CD 7.40.. Please Wait ..." prompt, quickly type

"sos acpi=off"

before the '.'s start.