805 Unsupport Processor Detected

[Andika]

Hello There, I have a problem with my Server (HP DL380 G5), The server only has 1 processor , and the message 805 Unsupport Processor Detect appeared, Could you give me some advice?

[sbhat09]

Hello @Andika,

Was there any activity, change, or upgrade (upgrading processor etc.) that caused the issue?

Is the server basically running on one processor or due to the issue, the server is left with only one successfully running processor? 

And also, please check if this document link helps you - https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c00821489 

Regards,
Srinivas Bhat

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[ManBha · Accepted solution]

Hello, 

Please ensure that the server firmware is updated.

Please do update the BIOS to the latest as it has critical fixes related to processors.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1304cdfaf92247a1836bac775b#tab-history

Thanks.

[Andika]

Hello sbhat09.
There are no one activity on the server. The message just appear when on
the boot mode.
And on the night before the accident , i just remote the server, so i think
there are no activity.

Got it, i was upgraded the firmware , it running normally after that,
Thanks for support.

Best Regards
Andika Pramastian