A desperate need for Smart Array Help

[Brian McClue]

Hello,

We have a Proliant DL380 (G1 I think) that has been running as a backup server with Windows 2000 server. I have just tried to upgrade this to Windows 2003 R2 and am getting some rather unpredicatble behaviour from the completed upgrade so I want to return to an image of the system taken prior to the upgrade.

When I restart the system from the restore boot cdrom I hit 'F6' and choose the Smart Array driver from the floppy drive and let the boot cdrom finish before starting the restore job.

Problem is that the local drives are not displayed. This is classic 'wrong SCSI driver' behaviour but I have now tried three different Smart Array drivers and none of them have resulted in an ability to see the local drives.

I am in urgent need of help from someone who can tell me which driver I should be using in trying to get the local drives visible.

Can anyone help please?

Kind Regards

B. McClue

[SPa]

DL380 G1 has integrated Smart Array Controller so the driver at below link should work.

http://h18000.www1.hp.com/support/files/server/us/download/23395.html

You need to download the file and extract the contents using Winzip into a floppy.
Provide the floppy at F6 prompt.

[Brian McClue]

Message to SPa.

Brilliant!

That worked exactly as it should. Thanks for your speedy assist.

Kind Regards

B. McClue

[SPa]

you may want to close as per below:

https://www1.itrc.hp.com/service/help/forums.do#28

[Brian McClue]

Correct drivers provided via link by SPa.