ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ACU did not detect any supported controllers in your system

SOLVED
Go to solution
rf1nley
Advisor

ACU did not detect any supported controllers in your system

I have an HP DL360 G4 with a 6i controller running Ubuntu. 

 

I have set up Win2008 on this machine and the ACU worked perfectly but now that I am trying to set it up with Ubuntu I am having some difficulty.

 

The result is the same whether I use the HTTP interface or the cli

Any idea what the cause may be?

6 REPLIES
Johan Guldmyr
Honored Contributor

Re: ACU did not detect any supported controllers in your system

I doubt Ubuntu is supported.

Maybe if you looked in the scripts that hpacucli is using you could find a clue.

You could also try other versions of ACU.
rf1nley
Advisor

Re: ACU did not detect any supported controllers in your system

Hmm... I suspect that you are right about Ubuntu not being supported. Ubuntu's website lists several HP servers as certified: http://www.ubuntu.com/certification/make/HP/servers

 

Unfortunately mine is not on that list.  :(

 

Thanks anyway, I guess.  I hope to see support from Ubuntu in the future.

Johan Guldmyr
Honored Contributor
Solution

Re: ACU did not detect any supported controllers in your system

If you need ACU you could give a RHEL-based OS a try.

epretorious
Regular Advisor

Re: ACU did not detect any supported controllers in your system


Johan Guldmyr wrote:
I doubt Ubuntu is supported...
rf1nley wrote:

Hmm... I suspect that you are right about Ubuntu not being supported...

The HP Array Configuration Utility Software Overview & Features page directs visitors to "see the Readme Files located within the product downloads" but the latest version of hpacucli (ver 8.75 - release 12.0) available in the SDR for RHEL 5.6 does not include a README file:

 

[root@h1 hpsmh]# rpm -q hpacucli
hpacucli-8.75-12.0

[root@h1 hpsmh]# rpm -ql hpacucli
/opt/compaq/hpacucli
/opt/compaq/hpacucli/bld
/opt/compaq/hpacucli/bld/.hpacucli
/opt/compaq/hpacucli/bld/.hpacuscripting
/opt/compaq/hpacucli/bld/hpacucli
/opt/compaq/hpacucli/bld/hpacucli-8.75-12.0.noarch.txt
/opt/compaq/hpacucli/bld/hpacucli.license
/opt/compaq/hpacucli/bld/hpacuscripting
/opt/compaq/hpacucli/bld/libcpqimgr.so
/opt/compaq/hpacucli/bld/mklocks.sh
/usr/man/man8/hpacucli.8.gz
/usr/sbin/hpacucli
/usr/sbin/hpacuscripting

 

However, the.txt file that accompanies the .rpm package file in the SDR (i.e., hpacucli-8.75-12.0.noarch.txt) declares:

 

Supported Operating Systems

  Red Hat Enterprise Linux 4, 5, 6 (32-bit)
  Red Hat Enterprise Linux 6 (x86_64) with the "Compatibility Package" installed to include the 32-bit libraries.
  SuSE Linux Enterprise Server 10, 11
  Debian Sarge 32 bit
  Debian Sarge 64 bit
  Debian Etch (i386)  
  Debian Etch (amd64)

Installation:
ACU CLI is distributed using Red Hat Package Manager (RPM) packages and .deb packages for debian.
...
NOTE: On Debain systems, a ".deb" package file can be installed using the "dpkg -i hpacucli.xxx.deb" command.  The dpkg -r hpacucli command is used to remove the package. The software resides in /opt/compaq/hpacucli and the executable name is hpacucli which is located in /usr/sbin.

 

That being said, however, Debian (and/or Debian-based systems) are not listed in the Download Drivers and Software Page for the HP Array Configuration Utility:

 

Select operating system

  • Microsoft Windows Server 2003
  • Microsoft Windows Server 2003 for 64-bit Extended Systems
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2008 W32
  • Microsoft Windows Server 2008 x64
  • Microsoft Windows Vista
  • Microsoft Windows Vista (64-bit)
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • Red Hat Enterprise Linux 5 Server (x86)
  • Red Hat Enterprise Linux 5 Server (x86-64)
  • SUSE Linux Enterprise Server 10 (AMD64/EM64T)
  • SUSE Linux Enterprise Server 10 (x86)
  • SUSE Linux Enterprise Server 11 (AMD64/EM64T)
  • SUSE Linux Enterprise Server 11 (x86)
  • SUSE Linux Enterprise Server 9 (AMD64/EM64T)
  • SUSE Linux Enterprise Server 9 (x86)

 

Eric Pretorious
rf1nley
Advisor

Re: ACU did not detect any supported controllers in your system

HP does provide drivers, via the SDR, for Ubuntu. Follow link on this page to find them: http://h18004.www1.hp.com/products/servers/software/ubuntu/index.html 

I think my problem is simply that my Ubuntu is to new and my server is to old.  Thank you for your input though.  Just adding this link in case anyone else (or myself at a later date) ever stumble on this thread.

I guess I am going to try a Redhat based distro (probably Cent) as someone suggested.  I don't actually need the ACU.  I can run it right now from my Windows partition.  But I purchased this server as a learning tool and I guess I may as well learn the predominant server OS.

epretorious
Regular Advisor

Re: ACU did not detect any supported controllers in your system


rf1nley wrote:

I guess I am going to try a Redhat based distro (probably Cent) as someone suggested.  I don't actually need the ACU.  I can run it right now from my Windows partition.  But I purchased this server as a learning tool and I guess I may as well learn the predominant server OS.


I've downloaded the latest version of hpacucli (ver 8.75 - release 12.0) from the SDR for RHEL 5.6 and installed ACU on CentOS 5.6. I haven't used it yet except to verify that it works and that it interfaces with the P400i  RAID controller of the DL365 G1.

 

HTH,

Eric Pretorious