ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ADUReport - Should I be worried?

conXO
Advisor

ADUReport - Should I be worried?

HW: 2x HP DL380 G9
. P440ar + SAS Expander
. 2x 1.6TB SSD + 11x 1.8TB SAS 10K HDD
OS is VMware ESXi 6.0 with HPE StoreVirtual VSA.

So I finally got around to install HPSSADU and VMware vSphere CLI so I could run an online ADUReport.

Most of it looks fine, but two things worries me:

1. I am seeing "bus faults" on all SSD's:

Bus Faults 0x00000003
Bus Faults 0x0000001b
Bus Faults 0x00000003
Bus Faults 0x00000003

2. "Physical Drive Error Log" on all SSD's:

Smart Array P440ar in Embedded Slot : Internal Drive Cage at Port 1I : Box 1 : Physical Drive (1.6 TB SATA SSD) 1I:1:17 : Serial SCSI Physical Drive Error Log
Errors Logged 11 (0x0000000b)
Physical Drive Error Log Entries Error Type SCSI Operation Code SCSI Status CAM Status Sense Key ASC ASCQ Block Valid Block Reference Time Additional Information
---------- ------------------- ----------- ---------- --------- ---- ---- ----------- ---------- -------------- ----------------------
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000000 0x0000
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000007 0x0000
...
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00053cb0 0x0000
Reference Time 0x00084397

Smart Array P440ar in Embedded Slot : Internal Drive Cage at Port 1I : Box 1 : Physical Drive (1.6 TB SATA SSD) 1I:1:18 : Serial SCSI Physical Drive Error Log
Errors Logged 38 (0x00000026)
Physical Drive Error Log Entries Error Type SCSI Operation Code SCSI Status CAM Status Sense Key ASC ASCQ Block Valid Block Reference Time Additional Information
---------- ------------------- ----------- ---------- --------- ---- ---- ----------- ---------- -------------- ----------------------
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000000 0x0000
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000007 0x0000
...
0x02 0x2a 0x5f 0x14 0x00 0x00 0x00 0x00 0x96af1000 0x00055a71 0x0000
0x02 0x2a 0x5f 0x14 0x00 0x00 0x00 0x00 0x35339600 0x00055a71 0x0000
...
Reference Time 0x00084397

Smart Array P440ar in Embedded Slot : Internal Drive Cage at Port 1I : Box 1 : Physical Drive (1.6 TB SATA SSD) 1I:1:17 : Serial SCSI Physical Drive Error Log
Errors Logged 19 (0x00000013)
Physical Drive Error Log Entries Error Type SCSI Operation Code SCSI Status CAM Status Sense Key ASC ASCQ Block Valid Block Reference Time Additional Information
---------- ------------------- ----------- ---------- --------- ---- ---- ----------- ---------- -------------- ----------------------
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000000 0x0000
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x0000000d 0x0000
...
Reference Time 0x000843f6

Smart Array P440ar in Embedded Slot : Internal Drive Cage at Port 1I : Box 1 : Physical Drive (1.6 TB SATA SSD) 1I:1:18 : Serial SCSI Physical Drive Error Log
Errors Logged 19 (0x00000013)
Physical Drive Error Log Entries Error Type SCSI Operation Code SCSI Status CAM Status Sense Key ASC ASCQ Block Valid Block Reference Time Additional Information
---------- ------------------- ----------- ---------- --------- ---- ---- ----------- ---------- -------------- ----------------------
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x00000000 0x0000
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x0000000d 0x0000
...
0x02 0x03 0x00 0x22 0x00 0x00 0x00 0x00 0x00000000 0x0005635e 0x0000
Reference Time 0x000843f6

Reports are upladed here:
https://www.dropbox.com/s/u9mlfob9rb0b4u3/adu01.zip?dl=0
https://www.dropbox.com/s/6isexj6n5rlzfdy/adu02.zip?dl=0

so if someone could have a look and tell me if I should worry. :)

TIA,
Kristian

6 REPLIES

Re: ADUReport - Should I be worried?

Hi,

i checked adu report.
Failure and Predictive Failure Errors not seems bay 17 or bay 18 SSD Disks.
Make sure that you have the latest drivers and BIOS loaded for your RAID controller.

Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
conXO
Advisor

Re: ADUReport - Should I be worried?

Thanks Erdogan for looking into this.

I know I need to update FW/drivers. I just need to find a service window.
Not easy as these servers hosts almost 40 VM's. :)

Regards
Kristian

Re: ADUReport - Should I be worried?

Hi,

SAS expander cards firmware seems 1.80, last verison 2.1.

http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_e943c2bde25e40a1b2170ba586&swEnvOid=4183#tab-history
Drive Model HP 12G SAS Exp Card
Drive Serial Number empty
Drive Firmware Revision 1.80

There are expander card, conrtoller card and bios versions in SPP 2017.04

I think If you install spp 2017.04, problems will be solved.

 

Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
conXO
Advisor

Re: ADUReport - Should I be worried?

Thanks again,

I am planning to install SPP 2017.04, and will check that latest FW for controller and expander gets installed.

Regards,
Kristian

Re: ADUReport - Should I be worried?

Hi @conXO

Please share the results here.

Thanks

Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
If it resolves the issue, please consider marking it as an Accepted Solution.
The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
conXO
Advisor

Re: ADUReport - Should I be worried?

I will. :)

Regards,
Kristian