ASR Detected by System ROM on DL580 G4

[Ben Curry]

We have a brand new Proliant DL580 G4 server which we have recently built.

On the 8th October and the 23rd November, the system ASR'd for no apparent reason (no help in the Event Log or system anywhere).

We are running the following:
-> W2K3 Server x64 Standard Edition SP2
-> MS SQL Server 2005
-> SAP ECC6
-> Connected to EVA6000 SAN via QLogic HBA cards

Have any of you had this problem before with any pointers of where to start troubleshooting this?

Thanks in advance,
Ben.

[KarloChacon]

hi Ben

so "ASR Detected by System ROM" that means server has latest Proliant support pack and Firmware for all the components?

also check the attached file regarding that error


and check this link
http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=803534&admit=109447627+1196736867439+28353475

regards

[KarloChacon]

sorry I did a mistake

read like this

so "recently built" that means server has latest Proliant support pack and Firmware for all the components?

regards

[James ~ Happy Dude]

Hello Ben,

What is the role of this server ? Do you copy huge files (backup may be) ? If the Network is set to a HIGH speed, which gives a higher data throughput than what the DISK WRITE cache can handle, there will be a bottleneck; I have seen this causing ASR; Also, this is not seen on all server, On Certain HDDs & Controllers only.

You could disable the ASR in the BIOS to get dump files; which can be analyzed the next time you encounter the same.

:) Regards.