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Re: ASR Error on ProLiant DL380 G5

 
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Alessandro75
Occasional Collector

ASR Error on ProLiant DL380 G5

Hello guys, I got this error this morning when I came back to office: 

Severity |  Class   |    Last Update           |     Initial Update       |  Count   |  Description

Critical   |   ASR    |   06/13/2019 23:39    |   06/13/2019 23:39   |       1      |   ASR Detected by System ROM

 

System doesn't boot anymore (also BIOS don't start) and my front panel show this: https://ibb.co/QD62BsM

ATM I haven't try to remove DIMMs, will be my next check.

Anyone have ideas?

Thanks, Alessandro

2 REPLIES 2
Srinath_Raju
HPE Pro
Solution

Re: ASR Error on ProLiant DL380 G5

Hi Alessandro,

Please bring the server to minimal configuration ( I proc, 2 dims) no PCI cards, disconnect any external device connected, clear NV Ram and check.

Regards

Sr

 

 

I am a HPE Employee

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Alessandro75
Occasional Collector

Re: ASR Error on ProLiant DL380 G5

Hi Srinath_Raju,

This morning I came back to my office and I have try to remove all DIMMs exept 2, next I have try to put in other DIMMs by couple, doing that I have find a fault DIMM I have replaced and all works fine!

Thanks for your reply.

Best regards,

Alessandro