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ASR Recover Error on HP Proliant DL380 G3

 
John Taylor_19
Occasional Visitor

ASR Recover Error on HP Proliant DL380 G3

I received this error on one DL380G3 of many that I manage today:
Blue Screen Trap (BugCheck, STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000))
Which caused a ASR Detected by System ROM and reboot in the middle of the day. This system is identical to my other DL380 G3s and is running the latest Proliant Support Pack, 7.0. I would appreciate any details before I call support (since Web Case Management is still down :-( )Thanks!
3 REPLIES
Prashant (I am Back)
Honored Contributor

Re: ASR Recover Error on HP Proliant DL380 G3

Mr Taylor,

Which OS we are talking about?
What is the support pack version on OS?

Incase is win2k please go through this odccument.
http://support.microsoft.com/default.aspx?scid=kb;en-us;817864&Product=win2000

Regards,
Prashant S.
Nothing is impossible
John Taylor_19
Occasional Visitor

Re: ASR Recover Error on HP Proliant DL380 G3

This system is running Windows 2000 and running the latest (7.0) Proliant Support Pack. This server is Windows 2000 Service Pack 4 and patched to the latest level and it is running Citrix as part of a 8 identical DL380G3 Citirx Server Farm.
Monique Queen
Occasional Visitor

Re: ASR Recover Error on HP Proliant DL380 G3

John,

I am having the exact same problem. Please let me know if you are planning on calling for support. The solutions that I have heard thus far, doesn't really solve the problem, it covers it up.