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Abend - cpqdasa.nlm - Softpaq ver 5.0

Ayman Altounji
Valued Contributor

Abend - cpqdasa.nlm - Softpaq ver 5.0

We are facing Abend error in Netware 5.0 with Softpaq 5.0. ( Management Agent). The error is

"Fatal Exception (Number 14, Cause Abend: Page Fault Running Process: CPQDASA.NLM 2 Code executing in module v0.12 at offset +D09524E9h)"

Expecting your solutions to solve this issue...

Thanks in Advance,,

B.Ravindran
1 REPLY
Ayman Altounji
Valued Contributor

Re: Abend - cpqdasa.nlm - Softpaq ver 5.0

Hello B.

There are a few root causes to this issues, it is a little difficult to give a suggestion via online support regarding this error.

For your information the CIM error that you provided is a generic error, with a memory address. Unfortunately there is not a lot of information in that CIM error message.

If you have not already updated the driver, then that should be your first line of attack.

I suggest that you log a support call with our support line for assistance as the root cause to the error needs more information that you have provided and the list of questions that I have to properly answer your questions would be grand.

Regards
Jason