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Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

We had recently installed the W2K SP4 (including the RPC-DCOM-FIX) and SSD 6.40 on our ML 530 G2 (2,4 Ghz) Servers. But now we had trouble with Arcserve 2000 on our DLT8000-Drives. The compare operation slow down (or hang ?) for a long time ( more than 1 hours). There is no error in all available logfiles.
On a other ML 570 (with an Compaq SCSI-Chipset) all works fine.

Is there a possible problem with the apatec adpu160m.sys from SSD 6.40 ?

I had now upgraded the devicesupport (QO41394.CAZ) from Arcserve and must wait now what happens.


Regards,

Matthias Zahn
1 REPLY
Gert Luyten
Respected Contributor

Re: Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

There is a known problem with the HP Storage management Agent, stop this service before your start the backup job to see if this will solve your problem.
I thought this should be solved with version 6.40 but it's worth a shot.
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