Adding memory to a HP Proliant DL380 G4

[Wayne Donaldson]

Hi all,

Yesterday I was asked to upgrade the memory in a DL380 G4. The memory was already purchased.

The server already had two sticks of 512MB PC2 3200 memory, and it was being replaced with 2 1GB sticks of PC2 5300 memory.

The two 512 sticks were in slots 1A and 2A, and i took them both out and put the two 1GB sticks in the same slots.

When I start the machine up, I get one very long beep, and nothing comes up on the screen.

Can anyone tell me what I am doing wrong?

If I check on Crucial.com/uk, I can see that the DL380 G4 does indeed take 5300 memory, but the server just doesn't seem to be accepting it.

Thanks in advance.
Wayne.

[Wayne Donaldson]

It's worth noting that when I put the two 512 sticks back in, it boots up fine.

[Mel Freeman]

Update your ROM BIOS to latest version.
Crucial has this note on that PC2-5300 memory.

Maximum Memory: 12288MB
Slots: 6 (3 banks of 2)
Standard Memory: 512MB removable
USB Support: 2.x Compliant
Please ensure you update your server to ProLiant DL380 G4 ROM P51 (dated 12/02/2004) to ensure that dual-rank module support is enabled. However, only 4 dual-ranked DIMMs may be installed in the server.Installed in pairs of modules.