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Advice on System Power Fault Detected log message

 
KritzelKratzel
New Member

Advice on System Power Fault Detected log message

I'm running several ProLiant DL360p Gen8 servers with Centos 6.6 for scientific high-performance computing. All servers where bought in 2012. Now it happens more often that some servers shut down unexpectedly with fast-flashing Health LED on front panel, indicating a Power-fault.

However both power supplies seem to work after reboot. I've installed hp-ams to be able to read BIOS log data. The most recent message is: 

0019 Critical       09:14  07/04/2018 09:14  07/04/2018 0001
LOG: System Power Fault Detected (XR: 10 00 MID: FF 0D FC 06 FF FF 2A 2A 0C 0C 40 3F 04 00 03 01 81 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00)

Q1: Any advice on this error code?

Q2: Where can I get information on the meaning of these error codes?

Q3: Any suggestions on what to do?

Thanks,

KK

 

2 REPLIES 2
Martinnn
HPE Pro

Re: Advice on System Power Fault Detected log message

Hello,

This will required deep analysis, please open a support case on this matter.

Thanks

 


Accept or Kudo
Kezzz
Occasional Advisor

Re: Advice on System Power Fault Detected log message

Hello Martinnn, I have the similar issue with my BL660c Gen8.  My 3-yr. warranty has expired.  Is there a way to purchase a new support contract so I can give to you for deep analysis?  If so, exactly what is this contract called?  TIA.