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After windows 2016 update, HP Proliant DL380 gen 9 reboots in repair mode cycle

 
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ITdayz
Occasional Visitor

After windows 2016 update, HP Proliant DL380 gen 9 reboots in repair mode cycle

I have this odd problem. After I do a windows 2016 update of KB4589210, my HP Proliant DL380 gen9 will just reboot to repair mode each time. Only after I boot in safe mode, the updates will unistall and the server will come up as normal. Has anyone ever experienced this? Different updates work fine, just seems to be this one. 

This update seems to affect the CPU. Not sure why it would though.

 

My server is a windows 2016 standard build 14393.2248

Intel Xeon CPU E5-2620 v4

192GB of RAM

64bit OS

2 REPLIES 2
Suman_1978
HPE Pro
Solution

Re: After windows 2016 update, HP Proliant DL380 gen 9 reboots in repair mode cycle

Hi,

I have not experienced this issue, but I would recommend to check if this KB applies to the processor you mentioned.

KB4589210

I see that only Intel® Xeon® Processor E5 v2 Family and Intel® Xeon® Processor E5 v3 Family as supported.

Thankyou


I work for HPE

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ITdayz
Occasional Visitor

Re: After windows 2016 update, HP Proliant DL380 gen 9 reboots in repair mode cycle

You are correct. Going to have to hide or block that update.