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Alarms in MLI regarding smartarray p400 disk (DL380 G5)

Alexandre Juma
Occasional Visitor

Alarms in MLI regarding smartarray p400 disk (DL380 G5)

Hi all,

I never noticed the alarms that were happening in IML but there were a couple of situations some months ago that generated:

LOG: POST Error: 1787-Drive Array Operating in Interim Recovery Mode

and

LOG: POST Error: 1789-Drive Not Responding, Physical Drive


# hpacucli controller slot=1 show

Smart Array P400 in Slot 1
Bus Interface: PCI
Slot: 1
Serial Number: P**************
Cache Serial Number: PA*************
RAID 6 (ADG) Status: Enabled
RAID 6 (ADG) Enabler Status: Enabled
Controller Status: OK
Chassis Slot:
Hardware Revision: Rev D
Firmware Version: 2.08
Rebuild Priority: Medium
Expand Priority: Medium
Surface Scan Delay: 15 sec
Cache Board Present: True
Cache Status: OK
Accelerator Ratio: 25% Read / 75% Write
Drive Write Cache: Disabled
Total Cache Size: 512 MB
Battery Pack Count: 1
Battery Status: OK
SATA NCQ Supported: False

# hpacucli controller slot=1 array A show

Smart Array P400 in Slot 1

Array: A
Interface Type: SAS
Unused Space: 0 MB
Status: OK

# hplog -v | egrep "1787|1789" | wc -l
43

Everything seems ok but can anyone let me know if there is any additional debugging in can do to verify that both disks and the array are OK?

Thanks in advance
Kind regards
Alexandre
3 REPLIES
Alexandre Juma
Occasional Visitor

Re: Alarms in MLI regarding smartarray p400 disk (DL380 G5)

Forgot to add something, I've been also seeing in /var/log/messages:

hda: task_in_intr: status=0xd0 { Busy }
hda: task_in_intr: error=0xd0LastFailedSense 0x0d
hda: task_in_intr: status=0xd0 { Busy }
hda: task_in_intr: error=0xd0LastFailedSense 0x0d
hda: task_in_intr: status=0xd0 { Busy }
hda: task_in_intr: error=0xd0LastFailedSense 0x0d
hda: task_in_intr: status=0xd0 { Busy }
hda: task_in_intr: error=0xd0LastFailedSense 0x0d
hda: task_in_intr: status=0xd0 { Busy }
hda: task_in_intr: error=0xd0LastFailedSense 0x0d

Regards
AJ
Diego Castelli
Trusted Contributor

Re: Alarms in MLI regarding smartarray p400 disk (DL380 G5)

Hi,
I had this prob as well.
You should take a look to your cache battery. I don't know how to do that in UNIX, in windows you would notice events from the storage agents in the event log telling the battery is failed.

HTH
Diego C.

MS MCSA Server 2003

HP Accredited Integration Specialist
Vincent Cumiford
Occasional Visitor

Re: Alarms in MLI regarding smartarray p400 disk (DL380 G5)

Hi,

Was the issue with kernel messages related to the Smart Array battery?

hda: task_in_intr: status=0xd0{busy}
hda: task_in_intr: 0xd0LastFailedSense0x0d

Notice if cmahostd of the HP snmp agents is killed these kernel messages stopped.