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Altiris Imaging - Black Screen

kyle bassman_1
Occasional Advisor

Altiris Imaging - Black Screen

I drop an image on a particular DL360G4, the deployment console reports it has finished its tasks. The serevr acts like it will boot to Windows....Win2k3 boot screen comes up...then just as you think it will go to the login prompt...black screens. Does anyone have any idea's ? Any help is appreciated.

Thanks.
3 REPLIES
Rajashekar Chintakunta
Honored Contributor

Re: Altiris Imaging - Black Screen

Hi Kyle,

Try booting to Safemode and check. If it boots to safemode, open Msconfig and disable all microsoft services and startup items and restart and check. Also best to contact microsoft support for more help if it is booting to safemode.

If it is not booting to safemode could be some issue with the image.

Try to do a installation using SmartStart CD and check if that works fine.

Regards,
Raj.
kyle bassman_1
Occasional Advisor

Re: Altiris Imaging - Black Screen

Raj-

This image has worked successfully 50+ times. I'm thinking it is a hardware issue. Thanks for your response.

Kyle
kyle bassman_1
Occasional Advisor

Re: Altiris Imaging - Black Screen

The server had a bad CPU fan module. I replaced that, and am still having the same issues happen. Boots to Windows splash screen, then, blank black screen.