ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

An unknown cache error was detected P410

scharchouf
Trusted Contributor

An unknown cache error was detected P410

In some cases you can found again these error messages on the Smart Array P410 card:

 

Consolidated Error Report:

 

  • Controller: Smart Array P410 in Slot X

Message: An unknown error was detected hide.

 

  • Controller: Smart Array P410 in Slot X

Message: The Cache is Permanently Disabled

 

=====> Simply apply the following:

 

  1. Down the server and turn off the power.
  2. Remove the hard drives (just pull them out an inch or so).
  3. Power on the server and allow the server to complete POST.
  4. Once POST has completed, power off the server
  5. Re-insert the hard drives
  6. Power on the server and the cache should now be enabled.

 

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details