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Any update on Event ID24683 SCSI bus fault?

 
Mpett1
Occasional Advisor

Any update on Event ID24683 SCSI bus fault?

Event Type: Warning
Source: CPQCISSE
Category: Ninguno
ID: 24683
Description:
SCSI bus fault occurred on Storage Box box 0, , Port 1 of Array Controller in slot 2.
This may result in a "downshift" in transfer rate for one or more hard drives on the bus.
8 REPLIES
Oleg Koroz
Honored Contributor
nurascorpio
Regular Advisor

Re: Any update on Event ID24683 SCSI bus fault?

This error is most of time a false warning message, telling you that the transfer rate in the hard drives are loosing speed.

Its always better to get the firmware updated for the controller used, especially if you have a storage enclosure connected to it.

http://h18007.www1.hp.com/support/files/server/us/index.html

Hard drive speeds can be checked through ACU by selecting physical view and then highlight the drive and click more information to see hard drive speed.

Also check the ADU report for SCSI timeout errors.

All these relate to the firmware version on the controller.

Hope this helps !
Mpett1
Occasional Advisor

Re: Any update on Event ID24683 SCSI bus fault?

I did see most of these from the link. Is there anything more resent?
Mpett1
Occasional Advisor

Re: Any update on Event ID24683 SCSI bus fault?

Oh one more thing its not the firmware I have on 2.58 on the 6400 controllers. My driver is at 5.60 from 7.1 psp.
Oleg Koroz
Honored Contributor

Re: Any update on Event ID24683 SCSI bus fault?

Than you might want to drop your HW description

HDD
Controllers
Server
External Storage
Tape Drives
O/S Updates

And Firmware for Them
Oleg Koroz
Honored Contributor

Re: Any update on Event ID24683 SCSI bus fault?

run

http://h18023.www1.hp.com/support/files/server/us/download/24048.html

and Latest PSP 7.40 B
http://h18023.www1.hp.com/support/files/server/us/index.html

Uninstall any HP diagnostic from ADD/Remove Programs before new PSP
nurascorpio
Regular Advisor

Re: Any update on Event ID24683 SCSI bus fault?

After updating to the latest PSP, Change HP Insight Diagnostics service â Startup Typeâ from Automatic to Manual
Mpett1
Occasional Advisor

Re: Any update on Event ID24683 SCSI bus fault?

Proliant DL580 G2
5i Controller running internal drives
2 6400 Controllers connected to a dual bus 4300 shelve. ( this are where the scsi errors are reporting)
PSP 7.1
Latest firmware has been applied.