Application error- ( HpDiags.exe )ML370 G4

[allen_2]

hi,

HP Insight Diagnostics crash!

In event viewer found the folloeing error log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 16.01.2005
Time: 10:59:29
User: N/A
Computer: SomeComputer
Description:
Faulting application HpDiags.exe, version 6.3.0.878, faulting module msvcr70.dll, version 7.0.9466.0, fault address 0x00001761
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 48 70 44 ure HpD
0018: 69 61 67 73 2e 65 78 65 iags.exe
0020: 20 36 2e 33 2e 30 2e 38 6.3.0.8
0028: 37 38 20 69 6e 20 6d 73 78 in ms
0030: 76 63 72 37 30 2e 64 6c vcr70.dl
0038: 6c 20 37 2e 30 2e 39 34 l 7.0.94
0040: 36 36 2e 30 20 61 74 20 66.0 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 31 37 36 31 0001761

This same error has happened more than one time.
The Server is ML 370 G4 RAM1G
Platform is Windows 2003 Enterprise Edition with latest windows update installed.

Does any has any idea how to solve this problem?

Thanks

[Oleg Koroz]

Try to Update System ROM and Update
http://h18023.www1.hp.com/support/files/server/us/download/22060.html
If Problem still exist, run next step and monitor box
Access to admin tool - > Component Services - > Services Local -> HP Insight Diagnostics set Startup to Manual

[allen_2]

Thanks!

Any other suggestion?

[Brian_Murdoch]

Hi,

Try the later version of HP Insight Diagnostics for Windows (Version 6.3.1.887), downloadable from this link.

http://h18013.www1.hp.com/support/files/server/us/download/22060.html

Regards,

Brian