ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Arcserve doesn't recognize the DDS Drive

Ayman Altounji
Valued Contributor

Arcserve doesn't recognize the DDS Drive

Who can help us to resolve a big problem?
We have acquired a ML370 with controller Raid, 3 HDs from 9GB and a DDS 24/40GB. It would seem to work all except the DAT that we don't succeed in making to recognize it in any way. Help!
3 REPLIES
Ayman Altounji
Valued Contributor

Re: Arcserve doesn't recognize the DDS Drive

What channel did you attach the tape drive too ?
Is the tape drive seen on P.O.S.T ?
Can you see the tape drive in the System Configuration Utility ?
Ayman Altounji
Valued Contributor

Re: Arcserve doesn't recognize the DDS Drive

The drive is attached to the Scsi channel. Yes, the tape is seen both on P.O.S.T and with the system configuration utility. I've installed ArcserveIT also on another server ML370 with the same configuration and it works. Where I'am wrong ?
Ayman Altounji
Valued Contributor

Re: Arcserve doesn't recognize the DDS Drive

We have resolved the problem inserting a lacking command related to the SCSI controller. LOAD CPQSCSI.HAM SLOT=10004. Bye.