Array Configuration Utility

[Kelvin.uk]

Hi,

We have just updated the firmware on a DL360G7 to 9.3 to resolve an issue with one of our DIMM slots. I think since this update we are now getting warning code "730" with the following message in the Array Configuration Utility.

Warning code 730:

146 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 1 is part of a logical drive that is not supported by the current configuration. Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result in the loss of all existing data on the disabled logical drive(s).

It is possible that this was happening before the firmware update. We have the original 2 x 146GB SAS drives that came with the server in a RAID1 configuration  Does anybody know how to fix this?

Thanks.

[Lincy_Zachariah]

Hi,

Please ensure hard drives are of same model and or having same firmware revision.The controller firmware should also be the latest.

[Kelvin.uk]

Thanks for the fast response. Both drives are the same model: 6G / DP / 10k / 146GB / Spare No. 507283-001.

Where can I find what version of firmware we have for the drives and controller?

(I installed the 9.3 firmware from the DVD which I believe does various firmware udpates on the server).

[Renjiv]

Hi Kelvin,

The 9.30 version Firmware CD Rom is released in (5 May 2011).

You may download the latest Firmware for Storage Controller from below link.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=4091408&prodNameId=4091409&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-b0488e190d37459f85283b6644

This model hard drive latest firmware you may download from below link:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=co-88630-1&mode=4&idx=0&prodTypeId=15351&prodSeriesId=4091408

Hope the info will help you.

Regards,

Renji V

[Torsten.]

You need to get the exact drive model name and look this up, for example "EG0146FAWHU" or "DG0146FAMWL".

Each drive model (even in same size and specs) has a different firmware.

[Renjiv]

Yes, as per spare part: 507283-001, HP Part: 507125-B21

The firmware download link given above contains the firmware for part 507125-B21 or DG0146FAMWL model drives as well.

Regards,

Renji V

[Torsten.]

Look at this:


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=de&cc=de&taskId=120&prodSeriesId=254961&prodTypeId=329290&objectID=c00305257

507125-B21 could be

DG0146FAMWL
DG0146FARVU
EG0146FARTR
EG0146FAWHU
EG0146FAWJC


each with different firmware!

[Lincy_Zachariah]

Hi,

Adding to the above post Model number for 507125-B21 can be any one from the below and each has differnt firmware version.

DG0146FAMWL - Firmware Version HPDE
DG0146FARVU - Firmware Version HPD6
EG0146FARTR - Firmware Version HPD9
EG0146FAWHU - Firmware Version HPDE
EG0146FAWJC - Firmware Version HPD8

You can get the drive model number and the firmware version and the controller firmware from the ADU report.

[Kelvin.uk]

I have not really had a chance to fix this till now, but appreciate all the feedback so far! I have the firmware revision and production revision of both drives:

Firmware Revision: HPDE
Product Revision: HP EG0146FAWHU

So do I need to update the firmware on the controller and disks? Will upgrading the firmware wipe the controller configuration and my disks? If I need to upgrade both, does it matter what order I do it in?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=4091408&prodNameId=4091409&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-b0488e190d37459f85283b6644

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=co-88630-1&mode=4&idx=0&prodTypeId=15351&prodSeriesId=4091408

[Torsten.]

I would simply get the smartstart firmware maintenance DVD 9.30 image (or SPP 2011.09), put it on a USB stick, add the appropriate linux files to the repository and boot the server from that stick.

HP always recommends to have a good backup, but updating this way is very safe.