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Array Controller, Accelerator, Low Battery

Peter Gradl
Occasional Advisor

Array Controller, Accelerator, Low Battery

After reboot (Proliant ML530 G2 with HP Smart Array 6400 Controller), we have alarm in insight manager: POST Error: 1794-Drive Array Accelerator Battery Charge Low. Status: temp disabled.
The battery is changed and the firmware is up to date (Vers. 7.40).
Please can anybody advise me , thanks
Peter
2 REPLIES
Igor Karasik
Honored Contributor

Re: Array Controller, Accelerator, Low Battery

Do you sure that your SmartArray firmware is up to date ?
You wrote "firmware is up to date (Vers. 7.40)", but 7.40 is Proliant support pack version and not SmartArray frmware
http://h18023.www1.hp.com/support/files/server/us/download/23678.html
"Smart Array 6i, 641/642, and 6402/6404 Controllers Running Firmware Version Earlier Than Version 2.48 May Report Battery Failure"
http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000081602356
Peter Gradl
Occasional Advisor

Re: Array Controller, Accelerator, Low Battery

Thanks Igor,
the firmware on 6400 controller is vers. 2.34. I try to install newer.