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Array Controller P420/Slot 2 Locked Up with Code 40895763

 
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reeze
Occasional Contributor

Array Controller P420/Slot 2 Locked Up with Code 40895763

Hello,

I came in to to work this morning and my HP Proliant DL380p/Gen 8 had an I/O error on the display.  After looking in the logs I found:  "Array controller P420 located in server slot 2 has reported that it previously locked up with code 40895763" and the server shut down last night at 7:41:41PM 12/4/2018 (last night).

I looked at the HP Smart Storage Administrator and checked the Smart Array P420\Slot 2.  There were 0 status messages listed. 

I am not sure what else to do at this point.  I can run Diagnostics after hours when no one else is on the system. 

Can an export please advise on what to do next?  

Thanks,

Reeze

2 REPLIES 2
slavtechbuer
Valued Contributor

Re: Array Controller P420/Slot 2 Locked Up with Code 40895763

Hi there,

Sometimes cache memory can cause lockup, can you try to remove cache (if applicable) and run server without cache? 

Will be bit easier to identify issue if you will add exact lockup code

KInd Regards

Slav

reeze
Occasional Contributor
Solution

Re: Array Controller P420/Slot 2 Locked Up with Code 40895763

Thank you for your response slavtechbuer.   I ended up downloading the most current firmware