Attached virual media not visible

[yaro137]

When attaching an iso image to a DL380Gen10 machine it works fine for some time and then for some reason a couple of reboots later becomes not visible anymore so can't boot the system from the virtual media. Every now and then I also see messages like connection to ilo has been denied yet I'm still connected with an admin user. Any idea?

[vijay9]

Hello Yaro, 

What is the current ILO5 firmware version is running? if not updated to the latest, please check with updating the latest version. 

Does the advance ILO license installed?  

Try once reseting the ILO from the ILO page

Please find the public advisory, https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00049686en_us  

Please check is there firewall blocking, is all standard ILO ports are opened

Regards,

Vijay