BL 20p G3 do not recognize disk SAN

[Figueiredo]

Hi have a problem with a Blade Server ( Bl20p G3):

This server doesn´t recognize the disks on the SAN. There are some problems that i have find:

1. On the HP System Management i see on the Storage area the following information:
-> Storage Works Modular Array 1000 ( Controller in Slot 1) -> status Offline
I have 2 and the second is ok
-> Fibre Channel PCI ( status : Loop Failed)
I have 2 and the second is ok


2. If i open the HP Configuration Utility nothing is displayed on my browser but i can open the HP Array Diagnostic Utility

3. If i try to initialize the disks on the disk management (Windows server 2003)the Server displays on the end the following error:
Logical Disk Manager " the operation did not complete. check the system Event log" but nothing is displayed on the System Log.

Can you help me figure it out what is wrong?

[Patrick Terlisten]

Hello,

check your zoning and cabling. It seems that the MSA is accessable over the second path.

Which firmware release do you use for the MSA?

Best regards,
Patrick

[Figueiredo]

The problem it was the Fibre cable, i replace it and the problems disappear.

Note: I found it that the SAN Switch 2/16 was an orange led on the port. I change the port but the orange led still appears on a different port, so i figured it out that the problem was in the cabling.

Thanks for your help.

[Patrick Terlisten]

Hello,

don't forget to forgive points. ;)

Best regards,
Patrick