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BL20p/DL380G3 Memory error

R. Andrew Johnson
Occasional Advisor

BL20p/DL380G3 Memory error

We get this error when ever we reboot our servers's

correctable memory log entry indicates a memory module needs to be replaced. The errors have been corrected, but the memory module should be replaced. The error information is reported in the variable cpqHeCorrMemErrDesc.

Could all 8 of our servers have bad memory?


Re: BL20p/DL380G3 Memory error

Hello Andrew,

Please see ITRC forum topic:,,0xedd868da2286d711abdc0090277a778c,00.html

Your memory is not bad; please have it not replaced!

Best regards, Jeroen
(I am an HPE employee and a HPE OneSphere evangelist)
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Terry Hutchings
Honored Contributor

Re: BL20p/DL380G3 Memory error

Are you only getting this error when they're rebooted? What version of the insight agents do you have installed? If they're version 6.3, then this is a false error (especially if the errors are only reported by the agent and not the systems management driver). I would recommend either moving the system information in the Management Agents applet to inactive or backreving the agents to version 6.2. Another option would be to ignore it :).
The truth is out there, but I forgot the URL..
R. Andrew Johnson
Occasional Advisor

Re: BL20p/DL380G3 Memory error

I guess we will just ignore it. Since the servers are in production.