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Re: BL20p G3 & Power Enclosure

 
Thomas Bauer_3
Frequent Advisor

BL20p G3 & Power Enclosure

We have the Problem, that some Server have an evenmtlog entry

The description for Event ID ( 107 ) in Source ( cpqriis ) could not be found. It contains the following insertion string(s): .
Rack Infrastructure : Loss Of Chassis Connectivity (Enclosure Serial Number 800FJTK852)

The Server works fine, but they always give the Information that lost connectivity to the enclosure.
The error appears sometime every day and than again just every few days. And the error appears not always on the same enclosures.

HP support said first update firmware,
done - no effect,
then update PSP to 7.51 and update 6i and ROM,
done - no effect
upgrade firmware of the power enclosure management modules
done - no effect
exchange the management modul on both enclosures
done - no effect
now HP support wants al lot of Logs, think they don't know where to look in order to solve the problem.

Does anybody have an idea what we can do in order to solve the problem?

THX Thomas
24 REPLIES 24
Oleg Koroz
Honored Contributor

Re: BL20p G3 & Power Enclosure

how many Power Enclosures you have ?


... exchange the management modul on both enclosures
done - no effect ...

is that for Blade or Power Enclosure ?


Thomas Bauer_3
Frequent Advisor

Re: BL20p G3 & Power Enclosure

We have two power enclosures, and we have exchanged the management mnodul for the power enclosures

THX Thomas
Thomas Bauer_3
Frequent Advisor

Re: BL20p G3 & Power Enclosure

We have two power enclosures, and we have exchanged the management modul for the power enclosures

THX Thomas
Oleg Koroz
Honored Contributor

Re: BL20p G3 & Power Enclosure


The error appears sometime every day and than again just every few days. And the error appears not always on the same enclosures.

does it show any other errors except .. Rack Infrastructure : Loss Of Chassis Connectivity...
also if other enclosures reported, what they are?

mark down where you seen same report

BL Encl ??
BL Encl
BL Encl
Power Encl
Power Encl

you mention .... some Server ... report Problem, Where they are side and Enclosure

you can Upload Image of Rack View for easy understanding

you have CASE ##
Miika T
Valued Contributor

Re: BL20p G3 & Power Enclosure

Have you tried disconnecting the link cable between the enclosure and power enclosure and the resetting both enclosures and reconnecting the link cable?

-Miika
Thomas Bauer_3
Frequent Advisor

Re: BL20p G3 & Power Enclosure

@Oleg Koroz

the error apears for one 1 - 2 sec. then we got the information that there was a new connection.

We also have errors in the IML.
All the server having this problems are in the same enclosures.

The Rack infrastruktur is, that we have two blade enclosures connected to one power enclosure with four power modules

All Servers connecting to the power enclosure do have these errors.


@ MiikaT

the cable Link was disconnected but no result. We also have reseted the management modul but also no result.


THX Thomas
Oleg Koroz
Honored Contributor

Re: BL20p G3 & Power Enclosure

Can you make cable longer than standard size for management link and connect for few day's Power enclosure to 1 Blade enclosure and than to second, see when it stop or it reports at any configuration.

One of the management modules, or backplane from Power Enclosure conflicting ?!

How did you swap Blade management modules around or from different rack?

How many blades you have ?
Normally with 1 Phase Power Enclosure having more than 14 servers you can get some power problems and errors.
Oleg Koroz
Honored Contributor

Re: BL20p G3 & Power Enclosure

correction

One of the Blade enclosure management modules, or backplane from Power Enclosure (actual power enclosure) conflicting ?!
Thomas Bauer_3
Frequent Advisor

Re: BL20p G3 & Power Enclosure

@Oleg Koroz,

we have 25 Baldes in four enclosures with two power enclosures and one DL360 connecting with a MSL6030, all connecting on one phase.

HP-Partner said that there won't be a problem.

THX Thomas