BL385 and supplied RAID Controller module

[HilTek]

Recently our company received two ProLiant BL385 servers, which we upgraded with additional components without any issues.
However, in each of the box of the BL385 were included a RAID Controller module (291967-B21) which seems incompatible because it doesn't fit the PCI slot on the BL385 system board.
According to HP's web site this type RAID Controller (291967-B21) should be compatible with the BL385.
Any suggestions?

[Víctor Cespón]

First, I suppose it's DL385, BL385 does not exist. And if it's recently purchased, it would be a G2.
So it has: 4 Total PCI-Express slots: three x8 and one x4. And the RAID controller you purchased is a Smart Array 642, which is PCI-X. That's why it does not fit on the slot.
You can use it on the server replacing the PCI raiser by the optional one with PCI-X slots.

Optional mixed 2 PCI-X / two x8 PCI-Express

NOTE: All Ultra 320 controllers are PCI-X and require the Mixed Riser Cage Option Kit (PCI-E/PCI-X).

HP PCI-X/PCI-E NHP RISER DL385G2 -- 410570-B21

[Blazhev_1]

Hi,

like vcespon mentioned for the installation of the SA 642 you need a PCI-X(3.3 PCI slot).
vcespon already answered your question. If it was DL385 G1 then the controller must fit, because you have enough PCI-X slots.

But if it is DL385 G2, then I don't see a reason why you received such controller, when there is no PCI-X slot. Do you want to connect a MSA storage box to it or maybe a tape? I don't get it...